LifelineAgencySignUpsFileRecordStatus
AWAITING_CUSTOMER_DATA_VALIDATION: Initial status when the record is created. The record's customer data is awaiting validation. AWAITING_TERMS_AND_CONDITIONS_OR_SPIN: Terms and conditions have not been accepted by the customer or, SPIN has not been provided and validated for the record. - If the record has an Application with a QuoteRequest and, the record has an Account with ACCOUNT_CONSENT_DATA_TERMS_AGREED_AT_KEY_NAME consent data, we know that the customer has accepted the Ts&Cs. - If the record has valid_spin_provided set to True, we know that the record has a valid (correct format) SPIN. INDUSTRY_APPLICATION_IN_PROGRESS: There is SPIN, so the industry application will have started, but it has not yet completed. On the happy path, the application will stay in this status until the move-in date. COMPLETED_SUCCESSFULLY: The industry process completed successfully and the customer came on supply. CANCELLED: Customer has requested cancellation. CLOSED: Move in process has been closed, or withdrawn by reason other than customers' contact DUPLICATE: A duplicate application. ACTION_REQUIRED_EMAIL_BOUNCED: The initial action required email bounced. ACTION_REQUIRED_INDUSTRY_REJECTION: The move-in application was rejected by the industry body but the deadline has not been reached, so this is recoverable. ACTION_REQUIRED_STILL_UNDER_CONTRACT: The application's OCCTO status is 契約中に再点申込あり but the user action deadline has not yet been reached. REJECTED_VALIDATION_ERROR: Kraken could not process the record because of a validation error REJECTED_MOVE_IN_TOO_SOON: The application was rejected upon processing the customer information file because the move-in date was less than 3 business days in the future REJECTED_CANT_SUPPLY: The move-in application was rejected by TGOE because the type of supply point is one that TGOE does not supply REJECTED_TERMS_AND_CONDITIONS_OR_SPIN_NOT_FOUND: The customer has not yet accepted Ts&Cs or a valid SPIN was not yet provided. REJECTED_DUPLICATE: Rejected as application with exact same data was already been made REJECTED_EMAIL_ASSOCIATED_WITH_ANOTHER_USER: The provided email is associated with another AccountUser with a different name. EXPIRED_NO_PAYMENT_DETAILS: DEPRECATED The application expired because the customer did not provide payment details by the deadline EXPIRED_EMAIL_BOUNCED: DEPRECATED The application expired because the customer did not provide payment details by the deadline after the email bounced EXPIRED_STILL_UNDER_CONTRACT: The application's OCCTO status is still 契約中に再点申込あり by the user action deadline.
Values
-
AWAITING_CUSTOMER_DATA_VALIDATION -
AWAITING_TERMS_AND_CONDITIONS_OR_SPIN -
INDUSTRY_APPLICATION_IN_PROGRESS -
COMPLETED_SUCCESSFULLY -
CANCELLED -
CLOSED -
DUPLICATE -
ACTION_REQUIRED_EMAIL_BOUNCED -
ACTION_REQUIRED_INDUSTRY_REJECTION -
ACTION_REQUIRED_STILL_UNDER_CONTRACT -
REJECTED_VALIDATION_ERROR -
REJECTED_MOVE_IN_TOO_SOON -
REJECTED_CANT_SUPPLY -
REJECTED_TERMS_AND_CONDITIONS_OR_SPIN_NOT_FOUND -
REJECTED_DUPLICATE -
REJECTED_EMAIL_ASSOCIATED_WITH_ANOTHER_USER -
EXPIRED_NO_PAYMENT_DETAILS -
EXPIRED_EMAIL_BOUNCED -
EXPIRED_STILL_UNDER_CONTRACT
Example
"AWAITING_CUSTOMER_DATA_VALIDATION"